PRIVACY POLICY

Protection of Your Personal Data

At Target Consultants, we are committed to protecting and respecting your privacy.

Your privacy is important to us. This privacy statement explains what personal data we collect from you, through our interactions and services with you, and how we use that data.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We respect your privacy rights about your personal data and do so in accordance with the German Federal Data Protection Act and the General Data Protection Regulation (Regulation (EU) 2016/679) – GDPR. The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The responsible body is the natural or legal person who, alone or together with others, decides on the purpose and means of processing personal data.

Danette Kemeny

Target Consultants Limited

Wühlischstraße 35

10245 Berlin

Germany

+49 1525 8798798

dkemeny@t-consultants.biz

Your emails will be treated confidentially and permanently deleted after processing.

We are a global advisory and digital consulting company, and collect personal data to carry out our core business, operate effectively, and provide you the best service experience.

Information you provide to us:

This is information about you that you give us by filling in one of our online forms or by corresponding with us by phone, email, or otherwise. It includes information you provide when you subscribe to our services, newsletters, and alerts, participate in discussion boards or other social media functions on our site, or enter a competition, promotion or survey, and when you report a problem with our site. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used. It is completely up to you whether you want to provide it.

The information you give us, or we collect about you may include your name, address, private or corporate email address, phone number, and other similar contact data. It may also include gender, language preferences, date of birth, and other similar demographic data.

Information collected via website activity:

We may automatically collect device and usage data when you interact with our site. The information we automatically collect may include IP address, device identifier, operating system, web browser, regional and language settings, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our site. We may also automatically collect information about how you use the site, such as your visit history, what you have searched for, viewed, and resources you access or download, including but not limited to, traffic data, location data, weblogs, and other communication data. Please see the ‘Cookies & Other Tracking Technologies’ section for more information.

The information automatically collected will be associated with any personal data you have provided and be used for system administration, to filter traffic, to look up user domains, and to report on statistics.

When this information relates to or identifies you, we will treat it as personal data.

What about sensitive personal data?

We do not seek to collect sensitive personal data (also known as special categories) through this site or otherwise. If you choose to provide us with unsolicited sensitive personal data, you consent to our using the data, subject to applicable law as described in this privacy policy. The term “Sensitive Personal Data” refers to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal identity numbers, financial account information, racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, biometric or genetic data, sexual life, or criminal record (including information about suspected criminal activities).

We are a global advisory and digital consulting company. Our legal basis for the processing of personal data is our legitimate business interests, described in more detail in the ‘Our Legitimate Business Interests’ section.

We use information held about you in the following ways:

To provide and improve our services: We use data to provide and improve the services we offer and perform essential business operations. This includes providing service, maintaining and improving our services, conducting research, and providing customer support. Examples of such uses include the following:

  • Providing services. We use data to carry out your interactions with us and to provide our services to you, which includes collection and (statistical) analysing of information for individual profiling; Often, those services include personalised content and recommendations that enhance your productivity and automatically tailor your experience with us based on the data we have about your activities, interests, and location.
  • Customer support. We use data to identify the services provided to you by us and provide other customer care and support services. The data we collect helps us to respond to customer service requests and support needs more effectively.
  • Service Improvement. We use data to continually improve our services, including adding new offerings or capabilities. For example, we use error reports to improve security features, search queries, and clicks on our site to improve the relevancy of search results.
  • Security, Safety, and Dispute Resolution. We use data to protect the security and safety of our customers, to detect and prevent fraud, and enforce our agreements.
  • Business Operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
  • To administer a contest, promotion, survey, or other site feature. To send you the information you agreed to receive about topics we think will be of interest to you.
  • To personalise user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To process transactions. We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To provide you with information about other services we offer that are similar to those that you have already purchased, been provided with, or enquired about.
  • To send periodic emails. The private or corporate email address you provide for service processing will only be used to send you or your company information and updates pertaining to the services you use. It may also be used to respond to your inquiries, and other requests or questions. If you decide to opt-in to our e-newsletter, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our site.
  • Advertising: We do not use what you say in email, phone call to target ads to you. We use data we collect through our interactions with you for legitimate interest-based advertising.

In carrying out these purposes, we may combine data we collect to give you a more seamless, consistent, and personalised experience. However, to enhance privacy, we have built-in technological and procedural safeguards designed to prevent certain data combinations.

We will obtain your prior consent before processing your information for its own purposes unless we have a legitimate interest to process your information. If you have given your consent to the processing, you have the right to withdraw your consent at any time, by sending an email to that extent to: dkemeny@t-consultants.biz. We will discontinue the processing of your information upon receipt of your withdrawal.

However, any processing performed prior to your withdrawal remains a legitimate processing based on a valid consent at the time. We will not be under the obligation to reverse the processing.

Legitimate Interests means the interests of our company in conducting and managing our business, to enable us to give you the best service/products and the best and most secure experience.

For example, we have an interest in making sure our marketing is relevant to you, so we may process your information to send you marketing that is tailored to your interests.

It can also apply to processing that is in your interests as well. For example, we may process your information to protect you against fraud when transacting on our site, and to ensure our site and systems are secure.

When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Below sets out further detail on the ways we process your data for our legitimate interests. If you have any concerns about the processing below, you have the right to object to processing that is based on our legitimate interests. For more information on your rights, please see ‘Your Rights’ section below.

INDIVIDUAL RIGHTS

We may need to retain and continue processing your personal data after you have exercised your right to erasure/to be forgotten, in order to keep basic data to identify you as an individual and retain it solely for suppression purposes to prevent further unwanted processing.

SUPPRESSION

We may hold personal data about you on a suppression file to ensure there is a record of your objection to direct marketing. We will hold a minimised amount of personal data in order to uphold this request.

PERSONALISATION

We may analyse non-sensitive personal data to enhance and personalise the “consumer experience” we offer you.

MONITORING

Our customer support team use software solutions that utilise big data to identify recurring problems and analyse the patterns of behaviour of our customers. These solutions include the capturing and processing of customer support interactions by way of, web forms, and FAQ webpage activity and are used to enable our customer support centre to ensure optimum staff performance and to serve our customers better.

WEB ANALYTICS

We use online social platforms that use diagnostic analytics to assess the number of visitors, posts, page views, reviews, and followers in order to optimise future marketing campaigns.

AUTOMATED PROCESSING BASED ON CUSTOMER HISTORY

We may conduct automated processing based on your transactional history, to predict what other products and services you may be interested in.

INFORMATION, SYSTEM, NETWORK, AND CYBERSECURITY

We may process your personal data from online interactions to monitor, detect and protect our organisation, our systems, networks, infrastructure, and other rights from unwanted intrusion, unauthorised access, and data and system breaches.

PRODUCT DEVELOPMENT AND ENHANCEMENT

We may process your personal data to deliver and improve our products or services.

COMMUNICATION, MARKETING, AND INTELLIGENCE

We may process your personal data to gather market intelligence, promote products and services, communicate with and tailor offer our services.

Should we want or need to rely on consent to lawfully process your personal data we will request your consent orally, by email, by signing a paper form or by an online process for the specific activity we require consent for and record your response in our systems. Where consent is the lawful basis for our processing, you have the right to withdraw your consent to this particular processing at any time.

Our website may use cookies and similar technologies for record-keeping purposes, to track information about you, and to enhance your user experience and distinguish you from other users of our site. This helps us to provide you with an enjoyable experience when you browse our site and allows us to improve our site. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our site may not function properly.

Additional ways we use cookies and similar technologies:

  • Security: We use cookies to detect fraud and abuse of our site and services.
  • Storing information, you provide to a website: When you provide information on our site, we store the data in a cookie to remember the information you have added.
  • Social media: Our site includes social media cookies, including those that enable users who are logged in to the social media service to share content via that service.
  • Feedback: We uses cookies to enable you to provide feedback on our site.
  • Interest-based advertising: We uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising from us as described in the Access and Control section of this privacy statement.
  • Analytics: In order to provide our products, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our services. This includes cookies from us and from third-party analytics providers.
  • Performance: We use cookies for load balancing to ensure our site remains up and running.

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Instructions for blocking or deleting cookies in other browsers may be available in each browser’s privacy or help documentation.

We may share your personal information with:

  • Our auditors.
  • Banks and financial institutions. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

We may disclose your personal information to third parties:

  • If Target Consultants or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Target Consultants customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The data that we collect from you will not be transferred to or stored at, a destination outside of the European Union.

We are committed to protecting the security of your personal data and adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention period of up to 6 years and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

  • Before making an introduction, we check that we have accurate information about you
  • We keep in touch with you so you can let us know of changes to your personal data
  • We may segregate our data so that we keep different types of data for different time periods.

The criteria we use to determine whether we should retain your personal data includes:

  • The nature of the personal data;
  • Its perceived accuracy;
  • Our legal obligations;
  • Whether the personal data is required in order to provide our services that you have requested.

We may archive part or all of your personal data or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Manager (CRM) system.

We will not knowingly ask children under 16 years to provide data.

You have the right to ask us not to process your personal data for marketing purposes.

We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required before using your personal data for marketing purposes.

You can exercise your right to accept or prevent such processing by either checking consent agreement boxes on the forms we use to collect your data or by managing your subscriptions with us with unsubscribe links in our communications. You can also exercise this right at any time by contacting us at dkemeny@t-consultants.biz.

Our site contains links to and from social sites such as Facebook, Instagram, and YouTube. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.

  • Right to be informed – you have the right to be informed about the collection and use of your personal data.
  • Right of access – you have the right to access your personal data and supplementary information.
  • Right to rectification – you have the right to have your personal data rectified.
  • Right to erasure – you have the right to be erased; this is also known as the ‘right to be forgotten’.
  • Right to restrict processing – you have the right to ‘block’ or suppress processing of your personal data.
  • Right to data portability – you have the right to obtain and reuse your own personal data for your own purposes across different services.
  • Right to object – you have the right to object to the collection and processing of your personal data.

All requests to your rights above should be submitted to dkemeny@t-consultants.biz, we will respond to your requests without undue delay, but within one month. We will notify you of any extension and the reason thereof. If we deny your request, we shall inform you on the reasons for such a denial.

You may (in addition to the rights above) lodge a complaint regarding the processing of your information by us, or regarding the denial of a request as meant above, with the supervisory authority of the Member State where you reside, where you work, or where the infringement occurred.

The German Federal Data Protection Act and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete. Your right of access can be exercised in accordance with the Ordinance and the GDPR.

All subject access request should be submitted to dkemeny@t-consultants.biz.

Your communication preferences:

You can choose whether you wish to receive promotional communications from us by email and SMS. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message.

Browser-based controls:

  • Cookie Controls. Relevant browser-based cookie controls are described in the Cookies section of this privacy statement.
  • Tracking Protection. Internet Explorer (versions 9 and up) has a feature called Tracking Protection that will block third-party content, including cookies, from any site that is listed in a Tracking Protection List you add. By limiting calls to these sites, the browser will limit the information these third-party sites can collect about you.
  • Browser Controls for “Do Not Track.” Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the site you visit indicating you do not wish to be tracked.

We have the discretion to update this privacy policy at any time without any prior notice. Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Questions, comments, and requests regarding this privacy notice are welcomed and should be addressed to dkemeny@t-consultants.biz. We will respond to questions or concerns as soon as possible and always within 30 days.

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